We hope you are happy with everything you buy at a Digital Burberry Employee Sale, If you have any unwanted purchases, please process your returns by using the “Returns Portal” https://burberryukffstore.returnscenter.com/ within 14 days of your produ

We hope you are happy with everything you buy at a Digital Burberry Employee Sale, If you have any unwanted purchases, please process your returns by using the &#x201C;Returns Portal&#x201D;&#xA0;<a href="https://burberryukffstore.returnscenter.com/" style=" text-decoration: none;" title="https://burberryukffstore.returnscenter.com/">https://burberryukffstore.returnscenter.com/&#xA0;</a>within 14 days of your product arriving.Please note no returns will be accepted in person.

Do you accept returns?

Please be advised that it is your responsibility to ensure that goods returned to us arrive at the relevant address safely and undamaged. We would therefore recommend that you use a trackable delivery method and retain a proof of your postage.Simply

Please be advised that it is your responsibility to ensure that goods returned to us arrive at the relevant address safely and undamaged. We would therefore recommend that you use a trackable delivery method and retain a proof of your postage. Simply follow the instructions found at:&#xA0;<a href="https://burberryukffstore.returnscenter.com/" style=" text-decoration: none;" title="https://burberryukffstore.returnscenter.com/">https://burberryukffstore.returnscenter.com/</a>&#xA0;

How do I prepare and send my return?

Burberry UK FF Employee Sale

Return Instructions

FAQs

Returns Queries

Digital Burberry Employee Sales Family&Friends Frequently Asked Question

Family&Friends Invite

Overview

How do I create an account on the Employee Sale site?

How will I know if I have been given access?

Do I need to complete an acknowledgement form in order to access the sale?

How do I log into the Digital Burberry Employee Sale?

How do I know my Family&Friends Number?

Why did my registration fail and/or Why can I not log in?

Where will I find the Terms and Conditions?

Registration/log-in

New Joiners

How do I access the sale?

It’s time of launch and the site isn’t live

Others are browsing the site but I cannot access the page

Accessing the Sale

I am unable to log into the Employee Sale website.

Site Maintenance

Access Queries

The item I received is extremely defective and unusable, what can I do?

The item I received is missing a strap/belt, can I receive a replacement?

Product Quality

I have received an incorrect/extra item or order, what can I do?

Incorrect Item

Product Queries

Is there a spending limit?

Spending Limits

Is there a limit to the number of products I can buy?

Product Limits

Spend & Product Limits

Do you accept gift cards?

When will my payment be taken?

Payment methods

I am trying to checkout but it’s not working?

Why are items disappearing from my Shopping Basket?

Checkout

Can I request gift-wrapping?

Gift Wrapping

Point Of Sale

Where can I get my items delivered?

What are the delivery options?

Delivery Options

"when will my order arrive" - 'When can I expect to receive my order?'

Can I track my order?

Delivery Timescale

Why have I received an email to say my order, or part of my order, has been cancelled?